Frequently Asked Questions (and answers!)
At Ice Age Meals, we believe in keeping things simple and convenient for our customers.
We offer a wide selection of delicious and nutritious meals, with all the information you need right at your fingertips.
Each meal comes with detailed information including portion size, nutrition facts, ingredients, and heating instructions.
It's like being in the freezer section of your grocery store, but without the hassle of waiting in line at the checkout. Simply fill your cart with 20, 30, or 60 meals, proceed to checkout, and we'll take care of the rest. Your meals will be delivered right to your door the next day.
All you have to do is pop them in your freezer, and you're all set to enjoy healthy and convenient meals whenever you need them. It's never been easier to eat better with Ice Age Meals!
Absolutely! At Ice Age Meals, we take pride in flash freezing our meals at the peak of freshness. We carefully preserve them in our freezer at -20°F to maintain their quality and taste. When it's time to deliver your meals, we package them in a cooler box and ship them to your door via expedited shipping. This ensures that your meals arrive frozen and ready to be enjoyed.
One of the main benefits of frozen meals is that they are preserved using only cold air. We don't use any additives or preservatives - no chemicals whatsoever! This means you can trust that our meals are made with wholesome ingredients and are free from any artificial substances.
Another advantage of frozen meals is their convenience. Unlike fresh meals that spoil quickly, our meals are fresh-frozen and can be stored in your freezer until you're ready to enjoy them. This means you always have a delicious and nutritious meal waiting for you whenever you need it.
We believe that frozen meals can be just as tasty and nutritious as fresh ones, and we're committed to providing you with the best quality frozen meals possible. We hope you enjoy the convenience and deliciousness of Ice Age Meals!
You're in luck!
Check out our Reno Locals Page for all of the details.
At Ice Age Meals, we strive to provide timely shipping for our meals. As a general rule, we ship orders placed before 2PM Pacific Time on the same day. However, please note that we do not ship on Fridays.
If you place an order after 2PM Pacific Time on Thursday, your meals will be shipped on the following Monday. This ensures that your meals are delivered fresh and in optimal condition.
To get the most accurate and up-to-date information about shipping, please check the banner at the top of our homepage. This banner is updated daily and will always display the current shipping date.
If you have any further questions or need assistance with your order, please don't hesitate to ask. We're here to help!
At Ice Age Meals, we take great care in ensuring that your meals arrive at your doorstep in perfect condition. Here's how our shipping process works:
1. Packaging: We pack your meals in a specially designed cooler box that is insulated to maintain the desired temperature. Each meal is carefully packed at -20F to preserve its freshness and quality.
2. Shipping Method: We partner with UPS Next Day Air, a trusted and reliable shipping service, to deliver your meals. This means that your package will be delivered to you the very next day after it leaves our facility.
3. Frozen in Transit: Our meals are packed to stay frozen throughout the entire shipping process. This ensures that they arrive at your doorstep still perfectly frozen and ready to be stored in your freezer.
4. Easy Storage: Once you receive your package, simply place the meals directly in your freezer. They will remain frozen until you're ready to enjoy them. Our packaging is designed to maintain the optimal temperature for a short period after delivery.
5. Free Shipping: We're delighted to offer free shipping for all 20, 30 and 60-packs (Shipping on 10 packs is $24.99).
If you have any further questions about our shipping process, our friendly customer support team is here to assist you. We want to ensure that your Ice Age Meals arrive in perfect condition, ready for you to savor.
Yes, we do ship to Alaska and Hawaii! We are proud to offer shipping to all 50 states, including these two beautiful states.
Our founder, Chef Nick Massie, has a special connection to Alaska, having lived there for 6 years and attended culinary school at the University of Alaska Anchorage. As a result, we offer free shipping to Alaska as a way to show our appreciation for the 49th state, also known as "The Last Frontier."
Chef Nick also has strong ties to the island of Kaua'i and The Keala Foundation. Because of this, he has a special place in his heart for Hawaii, the 50th state. As a gesture of support, we offer free shipping to Hawaii as well.
We want to ensure that everyone has access to our delicious and nutritious meals, no matter where they are located. If you have any other questions or need further assistance, please feel free to ask. We're here to help!
When it comes to purchasing Ice Age Meals, we offer them in convenient pack sizes of 10, 20, 30, and 60.
These pack sizes are designed to ensure the meals are properly packaged, frozen, and protected during transportation.
We understand that this may limit the options for the number of meals you can purchase, but it allows us to maintain the quality and safety of our products.
Great question!
At Ice Age Meals, we offer flexibility when it comes to purchasing our meals. You do not need a subscription to enjoy our delicious and nutritious meals.
You have the freedom to purchase our meals one box at a time, whenever you're ready for more. This allows you to have full control over your ordering schedule and ensures that you only receive meals when you need them.
So, feel free to explore our menu and place an order whenever it suits your needs. We're here to provide you with convenient and tasty meal options, without the commitment of a subscription.
Ice Age Meals is committed to using high-quality ingredients in our meals.
While we strive to source organic ingredients whenever possible, not all of our ingredients are certified organic.
We label the ingredients as organic when they are indeed organic. We understand the importance of transparency, and all ingredients are listed under the nutrition graphic for each meal. You can find this information in the second photo of the photo section for each meal.
We are continuously working towards transitioning to using more organic ingredients, but we can only add them to our meals when we can source them consistently. Due to the nature of our packaging, we print the ingredients only once per year or so. However, please note that sometimes ingredients may be organic without being labeled as such.
If you have any specific dietary concerns or questions about our ingredients, please don't hesitate to reach out to our customer support team. We're here to provide you with all the pertinent information and assist you in making the best choices for your health and wellness.
No, we do not have any vegetarian meals.
We believe that high-quality animal protein is central to solid nutrition and our meals reflect it.
While we love seafood, we do not have any fish or seafood meals.
Our meals are served in a black plastic tray that can be microwaved or heated in the oven.
This packaging is best for freezing, shipping and convenient reheating.
That being said, we recommend using glass or stainless steel for heating our meals when the situation allows. You can simply pop the frozen meal out of the plastic tray and into your saucepan or glass dish.
We understand that taste preferences can vary from person to person. However, at Ice Age Culinary, we take pride in creating meals that are not only nutritious but also delicious.
We have put a lot of effort into developing recipes that are flavorful and satisfying. Our meals are crafted by professional chefs who have expertise in creating tasty dishes. We use high-quality ingredients and carefully balance flavors to ensure that our meals are enjoyable to eat.
In the unlikely event that you are not satisfied with the taste of our meals, we offer a 100% money-back guarantee. Simply reach out to us and let us know, and we will refund your money without any questions asked. Your satisfaction is our top priority, and we want to ensure that you have a positive experience with our meals.
If you have any other questions or concerns, please feel free to ask. We're here to assist you!
We pride ourselves on over-the-top customer service. If you have an issue with your order, simply reach out via:
- Phone: 844-ICEAGE-1
- Email: hello@iceageculinary.com
- Contact Form: CONTACT US
We are dedicated to making things right and will respond in a timely manner.
Great question!
When it comes to storing Ice Age Meals, we recommend using a deep freezer for optimal freshness and longevity.
When stored in a deep freezer, our meals can last for up to one year.
However, if you choose to store them in a kitchen freezer attached to your fridge, they are still good for up to 6 months.
It's important to note that while our meals have a long shelf life, we believe they are so delicious and convenient that they won't last that long in your freezer! We're confident that once you try our meals, you'll be enjoying them regularly and won't be able to resist reaching for them whenever you need a quick and nutritious meal option.
If you have any other questions about our meals or anything else, feel free to ask. We're here to help!
Absolutely!
At Ice Age Meals, we take pride in offering meals that are 100% gluten-free.
We understand the importance of catering to various dietary needs and ensuring that our customers can enjoy our meals without any concerns.
Yes, all of our meals are 100% dairy-free.
With the exception of honey in two of our recipes, all of our meals are free of added sugar.
We only use 100% olive oil. No industrial seed oils here!
Absolutely!
At Ice Age Meals, we offer a variety of meals that align with the principles of the Paleo diet. While not all of our meals are strictly Paleo, we prioritize high-quality protein, fruits, and vegetables in our recipes.
For customers who follow a Paleo lifestyle, we have a specific line called "Paleo + Rice" that includes a rice option. This is a great choice if you're looking to fuel an active lifestyle with higher carbohydrate content.
We understand that everyone has different dietary preferences and needs, so we strive to provide a range of options to cater to various lifestyles. If you have any specific dietary concerns or preferences, please let us know, and we'll be happy to assist you in finding the right meals for you.
If you have any other questions or need further assistance, feel free to ask. We're here to help!
The Paleo diet is based on the idea of eating foods that our ancestors from the Paleolithic time period might have consumed. It emphasizes whole, unprocessed foods and excludes grains, dairy, sugar, and processed foods.
At Ice Age Meals, we strive to provide meals that align with the principles of the Paleo diet. Our Paleo meals are made with high-quality protein, vegetables, fruits, and olive oil. We avoid additives, preservatives, processed foods, and industrial seed oils to ensure that our meals are as natural as possible.
We understand the importance of eating clean and nourishing foods, and we're here to support you in your health and fitness journey. If you have any specific questions about our Paleo meals or need assistance in choosing the right options for you, please let us know. We're here to help!
If you have any other questions or need further assistance, feel free to ask.
Ice Age Meals is owned by the Massie Family of Carson City, Nevada.
They founded the company with the mission of providing high-quality, Paleo-inspired meals to support a healthy and active lifestyle.
Chief Culinary Ninja Nick Massie is passionate about creating delicious and nutritious meals that align with the principles of clean eating and the Paleo diet.
Ice Age Meals was founded in July of 2014.
Absolutely!
IAM = Ice Age Meals
"I AM WHO I AM... I AM has sent me to you." Exodus 3:14
On Christ The Solid Rock we stand, all other ground is sinking sand.
While our meals are not pre-paid, they are pre-prayed. ;)
We pride ourselves on hearty portions with our average portion size being 16oz.
There are 5-10oz. of high quality protein in each meal. This is combined with an average of 6oz. of yams, sweets, squash or rice and 1-3oz. of sauce.
Because of our large portion sizes, some people split our meals into two servings.
We source our meat from a variety of ranches and vendors. We purchase from brands like Mary's Organic Chicken and Turkey, Panorama Organic Grass-Fed, Grass-Finished Beef, Rocky Mountain Natural Meats, Petaluma Poultry, Broadleaf Venison, and others.
Each time we cook a meal, we shop the market in order to provide our customers with the best value.
We believe that quality is never an accident and this carries through all aspects of Ice Age Meals.
We pride ourselves in going the extra mile to ensure accurate nutrition facts.
We send our meals to a laboratory to be tested for Protein, Carbohydrate, Fat and Sodium content.
To ensure consistency and accuracy, all of our meals are portioned by weight instead of volume.